Customer Service
Venario clothing FAQ

VENARIO is committed to providing our customers with exceptional customer service. We encourage you to call our Customer Service Department with any questions or concerns.

PHONE: (239) 703-7215. FAX: (239) 690-7439. Our regular business hours are Monday - Friday, 9:00AM-5:00PM, Mountain Time.

You may contact us 24/7 at customerservice@venario-usa.com.

VENARIO sells direct to specialty boutiques and retail fashion stores across the country. If you are a buyer and wish to carry VENARIO in your boutique or store, please call us @ (239) 703-7215 during regular business hours, Monday - Friday, 9:00AM-5:00PM, Mountain Time, or send us an email at customerservice@venario-usa.com.

VENARIO is a company committed to producing top quality ladies’ jackets, cardigans and blankets in an environmentally-conscious manner. In order to safeguard the factory workers and protect our ecological system, we have procedures in place to ensure that our high standards for excellent workmanship and a chemical-free process are maintained.

There is a 6 pieces minimum quantity.

We extend Net 30 upon approval. Please contact customer service to receive info on credit approval.

We accept ACH transfers, Quickbook payments, credit cards and checks.

We are pleased to provide you with shipping options at advantageous VENARIO discounted rates for your convenience. Your wholesale order will be shipped via UPS Ground as the standard shipping method. Should you require expedited shipping, this option is available at an additional cost. Rest assured, we will transparently pass on the exact shipping charge, tailored to your location.

Pending order verification and credit approval, orders placed prior to 5pm Mountain Time, Monday-Friday, usually ship the next business day from our warehouse in Denver, CO.

All Sales are final. Only defective merchandise will be refunded in full.